Terms and Conditions


BOOKING    

                                     We require a deposit of £20.00 per night, per room to guarantee your booking and will confirm receipt, if requested, by letter, email or

                                     telephone.



METHOD OF PAYMENT       By card or BACS.             .




CANCELLATIONS     All cancellations must be made at least fourteen days prior to your stay to be eligible for a refund of deposit,   

                                      less £10.00 for admin.    

                                                            

                                      If cancellation occurs within  7 days the full amount will be payable.

                               

  If this is of concern, holiday insurance should be taken out.    

Some credit cards also offer insurance, this is for you to check.


                                     If for unforeseen reasons, we have to cancel a booking, all monies will be returned in full, and we accept no further liability.                        


CHECK IN/OUT TIMES     Check in time is 4.00 p.m. to 8.00 p.m., or at a mutually convenient time pre-arranged at booking.

                                    Rooms to be vacated by 10.30 a,m, on day of departure.


CHILDREN                We are happy to accept children of all age (including babies).


PETS                          We do not cater for pets.   However, there are excellent Kennels within walking distance.                       

                        www.bromyardkennels.co.uk


WE HAVE A STRICT NO-SMOKING POLICY



Anyone found smoking will be asked to pay their bill in full, a fine of £100.00 and will be asked to leave.    

Any evidence of smoking in a room after checking out  will also incur a £100.00 fine which will be debited from the account supplied and  notified of this.

In the case of a worker where a business is footing the bill the employer will be invoiced for the said fine 

We strive to keep our establishment a safe environment and rooms clean & fresh for all our guests today and in the future.  


We reserve the right to alter our rates, terms and conditions if necessary and without notice.




 




                    

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